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Privacy Policy

Last updated: 30 June 2026

Codelith Lab (“we”, “us”, “our”) provides website development, mobile app development, digital marketing, SEO, ZupiChat CRM & WhatsApp solutions, SaaS development, automation & AI, domain & hosting, website maintenance, and custom software development services from Pune, India. This Privacy Policy explains how we collect, use, and protect your information when you visit codelithlab.com or get in touch with us.

1. Information We Collect

We collect information you choose to share with us, including:

  • Contact details — name, email address, phone number, and company name, when you fill our contact form, use our AI chat assistant, or message us on WhatsApp.
  • Project information — the service you’re interested in, your budget range, timeline, and project requirements, if shared.
  • Usage data — basic technical information such as browser type and pages visited, collected automatically to keep the site running smoothly and secure.

2. How We Use Your Information

  • To respond to your enquiry and discuss your project requirements
  • To send you a quote, proposal, or follow-up information you’ve requested
  • To deliver and support the services you’ve engaged us for
  • To improve our website and services

We do not use your information for any purpose beyond these, and we do not sell or rent your personal information to third parties.

3. How We Store Your Information

Enquiries submitted through our website (contact form or AI chat assistant) are stored securely in our systems so our team can follow up with you, even if an email notification doesn’t reach us. Access is limited to the Codelith Lab team members who need it to respond to your enquiry.

4. WhatsApp & Third-Party Tools

If you choose to continue a conversation on WhatsApp, that conversation is subject to WhatsApp’s own privacy policy. We may use trusted third-party tools (such as email delivery services) strictly to operate our business communications — these providers do not use your data for their own purposes.

5. Cookies

Our website may use cookies or similar technologies to remember your preferences and understand how visitors use our site, so we can keep improving it. You can control cookies through your browser settings at any time.

6. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing business@codelithlab.com. We’ll respond as quickly as we can.

7. Children’s Privacy

Our services are intended for businesses and individuals above 18 years of age. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time as our services evolve. The “last updated” date at the top of this page will reflect the latest revision.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, reach out to us: